Orders are usually delivered within 3–7 working days, depending on your location.

Yes, Sanfe offers pan-India delivery.

Once your order is shipped, tracking details are shared via SMS or email.

If your order is delayed beyond the expected timeline, please contact our customer support team.

No, you can shop as a guest. However, creating an account helps you track orders easily.

Yes, you can place multiple orders, but each order will be processed separately.

Product availability is mentioned on the product page.

Orders can be cancelled only before they are shipped.

Yes, all Sanfe products are dermatologically tested and safe for regular use.

Most products are suitable for sensitive skin. We recommend a patch test before first use.

Usage instructions are clearly mentioned on the product packaging and product page.

Yes, Sanfe follows cruelty-free practices and does not test on animals.

Yes, Sanfe products are available on leading online marketplaces.

Prices and offers may vary depending on platform-specific promotions.

No, marketplace orders must be returned or resolved through the same platform.

We accept UPI, debit cards, credit cards, net banking, wallets, and cash on delivery (COD).

Yes, COD is available on selected locations.

Yes, all payments are processed through secure and trusted payment gateways.

The amount is usually auto-refunded within 5–7 working days.

All active offers are displayed on the website banners and product pages.

Only one offer or coupon can be applied per order unless stated otherwise.

Coupons may have minimum order value, expiry dates, or product restrictions.

Some offers may not be applicable on already discounted products.

Log in to your account or use the tracking link sent via SMS/email.

Order modification is not possible once the order is confirmed.

Please contact customer support with images within 48 hours of delivery.

Refunds are processed within 5–7 working days after approval.

Yes, Sanfe collaborates with influencers, creators, and brands.

You can reach out through the collaboration or contact page on the website.

We work on influencer campaigns, brand partnerships, and content collaborations.

Our team usually responds within 5–7 working days.